Things you should know:
1 Claims submitted in store, will be processed separately (at a later date) and pay benefits to you, the hospital or the provider, as appropriate.
2 Some claims, like paper based, may take longer to update.
3 Following the government changes on 1 April 2019, all private health insurers are no longer permitted to pay benefits towards some natural therapy services. about the changes to some natural therapies.
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